Social media management
Give your audience a reason to come back. We plan a content calendar, create posts, manage replies and report on the conversations and enquiries your channels generate.
NXT Workforce / ServicesWhere does your business
Where does your business
need support?
Choose a service to see what NXT can take on, what your team receives and how to get started.
01
Marketing & brand
7 servicesEmail marketing
Stay in touch with prospects and existing customers. We segment your list, write campaigns and track the clicks, replies and follow-ups that matter to your team.
Content writing
Explain what you sell in words your customers use. We write website copy, articles and sales materials around the questions people ask before they buy.
Branding and graphic design
Give your business a consistent identity across packaging, print and digital channels. Get artwork your team can use with printers, sales staff and marketing partners.
Paid advertising
Reach people who are likely to buy. We agree a campaign objective and budget, build the ads and track which enquiries turn into sales conversations.
SEO
Help customers find the right page through search. We review technical issues, search intent and page content, then prioritise improvements you can measure.
Google Business Profile management
Make it easier for nearby customers to call, visit or ask for directions. We review your listing, opening hours, photos and services, and help you manage reviews.
02
Web, systems & domains
8 servicesWebsite design and development
Turn visits into useful action. We plan the pages, write clear enquiry routes and build a mobile-friendly website around what customers need to do.
Web applications and portals
Give customers or staff one place to book, submit information or check progress. We map the workflow, define permissions and build around the people using it.
CRM setup and business systems
Help your team see who owns each lead, what happened last and what to do next. We configure pipelines, follow-up tasks and reports around your sales process.
Domain registration
Give your business a web address it owns. We check your preferred name, confirm registration and renewal fees, and guide you through setup once you approve.
AI integration and automation
Connect WhatsApp, your CRM and routine tasks. We map what AI can handle, where a person should take over and how your team will check the results.
Custom back-office development
Give staff a shared workspace for bookings, quotes, invoices, shifts and support. We build around your approval steps, permissions and reporting needs.
WhatsApp Business messaging and bots
Respond to common questions, send agreed booking updates and hand conversations to your staff. We connect WhatsApp to the systems your team already uses.
Business SMS messaging
Send appointment reminders, invoice notices and payment acknowledgements from the systems that trigger them. Give staff a record of what was sent and which messages need follow-up.
03
Sales & customer care
5 servicesManaged contact centre services
Give customers a consistent point of contact. We agree coverage, scripts, escalation routes and reporting so your team can see what callers need and what was resolved.
Customer support
Keep customer questions moving toward a resolution. We manage agreed channels, record issues, follow up with customers and escalate cases that need your team.
Cold calling and outbound sales
Start conversations with a defined audience. We prepare the calling brief, record outcomes and hand qualified opportunities to your sales team with clear next steps.
Lead generation and lead-list sourcing
Build a prospect list around your target industries, locations and buyer roles. We research and qualify business contacts, record sources and agree how leads will be handed over.
Market research
Make a business decision with a clearer view of your market. We agree the question, gather evidence on buyers and competitors, and report what it means for your next move.
04
Operations & data
3 servicesVirtual assistants
Free up time for work that needs your attention. A virtual assistant handles agreed recurring tasks such as diary coordination, inbox follow-up, research and reporting.
Data capturing and data processing
Turn forms, spreadsheets and other agreed sources into usable records. We capture and validate fields, flag duplicates and exceptions, and return the results in your agreed format.
Managed Data Storage & Protection
Get ongoing help holding and looking after business records. We agree where records will be held, who can use them, how long to keep them and what to review with you each month.
05
SME packages
1 serviceSME digital packages
Bring the essentials together in an affordable scope agreed up front. Choose a starting mix of website, local search, social content and lead follow-up, then add support as you grow.