Get the basics right
- Correct business name
- Current address or service area
- Working phone number
- Accurate opening hours
- Correct website link
- Most relevant primary category
Add services and descriptions
Explain what the business actually provides. Keep the language simple and consistent with the website.
Use real, current photographs
Add exterior, interior, team, product or service images where relevant. Outdated or low-quality images can reduce trust.
Ask for reviews consistently
Make review requests part of the customer journey. Do not wait until you desperately need them.
Respond to reviews
A short, professional response shows that someone is paying attention, including when the review is critical.
Check the profile regularly
Hours, phone numbers, service information and user-suggested edits can change. Review the profile as part of normal marketing maintenance.
Next step
If you want us to look at this in your business, start with a free audit. We will show you what deserves attention first.
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